We believe that a welcoming and friendly reception service leaves a good impression to visitors and makes them feel comfortable to return. Our concierge team is compiled of highly dedicated and committed individuals who believe in providing exceptional customer care.
The unique part of our concierge service is displayed through our guardโs customer service skills. We train our staff to treat every event, short term or long-term security requirement with the same professionalism and with equal enthusiasm.
Our guards represent the face of our company through their expert knowledge of their role, your company and our morals.ย
They come smartly dressed each day and display how we work through the kind and polite way we train them to communicate with staff, customers and colleagues.
Our 24-hour control room is always on hand to offer advice to the guard and client. Our supervisor will also pay our concierge staff random nightly visits to ensure our high standards are maintained. We will appoint an account manager for your site and ensure we maintain regular contact which will allow you to provide feedback on our service
If you are looking to commence a new concierge service, or need a comparison quote, we are available 24/7 to assist you. A problem shared is a problem halved.